Defender Cameras Reviews

Prices on defendercameras.com are presented in the currency of the visitor's home country, either the USA or Canada. The website URL will reflect this with .com for USA and .ca for Canada. For example, the PhoenixM2 Non-WiFi Plug-In Power Security System with 4 Metal Cameras is priced at $466. Additionally, they offer extended warranties for their products. A 2 Year Extended Warranty for the product DV8MP1T8B8 costs $34, while a 3 Year Extended Warranty for the same product is priced at $67. Please visit the website for the most accurate and up-to-date pricing information.

Defendercameras.com accepts various payment methods. These include all major credit cards, Visa Debit, Apple Pay, Google Pay, PayPal, and Shop Pay. Additionally, they accept Cheque, and Wire Transfer for orders valued between $2,500 - $4,999.99. For these orders, Defender requires additional identity verification. The website will be redirected to your home country (USA or Canada) when you visit, and the prices will be displayed in the respective currency. Please note, a VPN or temporary website maintenance can impact this. Refer to the website URL, .com for USA and .ca for Canada.

Defendercameras.com offers several shipping methods. Standard Ground Shipping takes 4-7 business days. For faster delivery, UPS Expedited takes 2-5 business days and UPS Express Saver takes 1-3 business days. Free standard ground shipping is offered to customers across the 10 Canadian provinces with a $19.99 minimum purchase. However, free shipping is not available for Canadian Territories and select areas considered remote by their shipping partners. Shipping fees will be calculated at the checkout. They also offer free return shipping 45 days after purchase. Extended warranties can be purchased up to 60 days after your product's purchase.

To get in touch with Defender Cameras customer support, there are several options available. One can use the Live Chat feature on their website for immediate assistance. For more complex issues, it's recommended to Submit a Support Case through their support form. Additionally, they can be reached via email at CS@DEFENDER.COM or by calling their toll-free number 1-800-435-7180. Their service hours are from 9 AM to 5 PM (EST), Monday to Saturday.

The Return Policy of defendercameras.com is quite straightforward. Customers can return their items within 30 days of purchase. To initiate a repair, replacement, or refund, customers need to visit the Defender Support Center and contact the Defender Customer Experience Support. It's important to have the serial number and/or proof of purchase to validate the purchase date.

As for the Shipping Policy, they offer several methods. The Standard Ground Shipping and Canada Post Expedited Parcel take 4-7 business days. The UPS Expedited takes 2-5 business days, and the UPS Express Saver takes 1-3 business days. Please note that rural, remote, and Canadian Territories are excluded from Standard Ground Shipping. Free shipping is not available for Hawaii, the US Territories, and select areas considered remote by their shipping partners. Shipping fees will be calculated at the Checkout. Based on your location, expedited and express shipping options may be available.